Frequently Asked Questions

Getting started is easy! Simply contact us through WhatsApp or email to schedule a demo. We'll guide you through the setup process, which typically takes less than 30 minutes. You'll receive login credentials and can start adding your team members immediately.

Yes! We offer a 14-day free trial with full access to all features. No credit card required. Experience the complete myBizzMate platform and see how it transforms your field operations.

myBizzMate works on all modern smartphones and tablets. The mobile app is available for both Android devices. We also provide a web dashboard for managers to access comprehensive reports and analytics from their computers.

Our GPS tracking is highly accurate, typically within 5-10 meters. The system uses advanced location services with built-in verification to ensure reliable attendance marking and tour tracking. Location data is encrypted and stored securely.

Absolutely! You can assign tasks to individual team members or groups. Set priorities, deadlines, and track progress in real-time. Team members receive instant notifications and can update task status with photos and notes.

Team members can submit expenses with photos of receipts, descriptions, and categories. Managers receive real-time notifications and can approve or reject expenses instantly. All data is digitized, eliminating paperwork and manual processing.

Yes! Access comprehensive reports including attendance summaries, task completion rates, expense breakdowns, and tour analytics. Export data in PDF or Excel formats for further analysis or compliance requirements.

Pricing is customized based on your team size and requirements. We offer flexible plans starting from affordable per-user monthly rates. Contact us for a personalized quote and to discuss your specific needs.

We provide comprehensive support including phone, email, and WhatsApp assistance. Our support team is available during business hours, and we also offer training sessions to help your team get the most out of myBizzMate.

Yes, you can cancel your subscription at any time without penalties. We believe in providing value, so if you're not satisfied, you can cancel easily. Your data will be securely stored for 30 days after cancellation.

Absolutely. We use industry-standard encryption for data transmission and storage. All data is backed up regularly, and we comply with data protection regulations. Your business information is safe with enterprise-grade security measures.

Yes, you can export all your data anytime. We support exports in multiple formats including Excel, PDF, and CSV. This ensures you always have access to your business data and can migrate it if needed.

Your data remains secure and accessible for 30 days after cancellation. During this period, you can export all your information. After 30 days, data is permanently deleted from our servers in compliance with our data retention policy.